About this preliminary step
Through this preliminary step, our goal is to gather more information about your product and better understand the relevant aspect, so that we can address the matter constructively without resorting to legal action. We are committed to addressing this situation with transparency and in good faith, aiming to identify a mutually beneficial and amicable solution through dialogue and collaboration. We appreciate your attention and willingness to engage in this conversation. However, should this preliminary phase not yield a satisfactory outcome, we will be obliged to proceed with the subsequent step and involve our legal counsel.
Confidentiality
All information submitted through our Compliance channels will be treated with the utmost care and discretion. We are committed to maintaining the confidentiality of any private, technical or commercially sensitive information marked as confidential that you provide to us. DSIGNTANK guarantees that any justification form will be reviewed internally by authorised personnel only. The confidential information will not be disclosed to third parties without your prior written consent, except where required by law or legal proceedings.